A highly driven and impactful technologist serving as a Principal Technical Architect with over 30 years of progressive expertise in Architecture, Technical Leadership, and Software Development. Currently focused on driving major customer engagements for Salesforce, evidenced by a portfolio representing $3.2M in Q2 MVP ACV and $28M in Total Portfolio ACV from 25+ major customer engagements.
Expertise spans the entire Salesforce ecosystem, including Data 360 (Data Cloud), Hyperforce, Einstein AI, MuleSoft, Slack, Agentforce, Apex, LWCs, Flows, Security, Heroku PaaS, and DevOps. This comprehensive background includes key roles in the Automotive and Financial Services industries, complementing 23+ years as Business Owner of Superior Technology Solutions.
Further demonstrating innovation, Co-Inventor of US Patent 12,074,861 B2 (Systems and Methods for Identity and Access Management with Extended Trust) and hold 3 Salesforce Certifications (Data Cloud Consultant, AI Associate, and Agentforce Specialist). The mission is to solve complex business problems with technology, driving efficiency and success while teaching and empowering others to grow.
Total Portfolio ACV: $28M
Active Engagements: 3 major ongoing accounts
Completed Projects: 22+ major enterprise accounts
Customer Base: 25+ Fortune 500 companies
Led 20+ technical workshops and enablement sessions delivered across Fortune 500 companies and Salesforce internal teams, training 500+ technical professionals and enabling 409+ agent implementations during workshops.
Deep expertise in Salesforce Platform, Data 360 (Data Cloud), Hyperforce, Einstein AI, MuleSoft, Slack, Agentforce, Apex, LWCs, Flows, Security, Heroku PaaS, and DevOps. Specialized focus on Automotive and Financial Services industries, with proven track record in enterprise-scale solutions, complex integrations, and streaming data.
Co-Inventor of US Patent 12,074,861 B2: Systems and Methods for Identity and Access Management with Extended Trust. 30+ years of progressive expertise in Architecture, Technical Leadership, and Software Development. 23+ years as Business Owner of Superior Technology Solutions. Proven track record moving from hands-on development to high-level technical architecture and business ownership across Automotive and Financial Services industries.
Click any company logo to see deal details and technical wins
$2M ACV | 2024-2025
Role: Lead Technical Architect
Large-scale enterprise platform implementation with complex system integration requirements and multi-phase deployment architecture.
$515K ACV | $1.54M TCV | 2024-2025
Role: Principal Technical Architect
Successfully overcame critical security concerns to close deal. Led technical architecture and security compliance discussions, establishing enterprise-grade security framework.
$915K Primary | Additional: $675K, $440K, $350K | 2023-2024
Role: Technical Solutions Architect
Multiple concurrent opportunities within enterprise. Long-term strategic partnership development with oil & gas industry expertise establishment.
$350K+ | 2024
Role: Technical Implementation Lead
Hospitality industry generator installations, enterprise facility management solutions, and multi-location deployment coordination.
$235K | 2024
Role: Platform Technical Architect
Textile industry digital transformation, supply chain optimization solutions, and manufacturing process integration.
$220K | 2024
Role: Logistics Technical Specialist
Logistics and supply chain platform optimization, real-time tracking and monitoring systems, enterprise logistics workflow automation.
$125K Total ACV | 2023-2024
Role: Principal Technical Architect
Intranet App Implementation ($100K) and Einstein for Developers ($25K). Custom intranet application architecture with Einstein AI integration.
Customer Success | 2025
Role: Principal Technical Architect
Completely transformed relationship from unhappy Agentforce customer to invested partner. Led 4-5 deep-dive technical calls analyzing prompts, flows, and configurations to demonstrate Agentforce value.
Enterprise Engagement | August 2025
Role: Workshop Leader
Led Agentforce and Data Cloud hands-on workshop/hackathon for enterprise team.
Multiple Engagements | 2024-2025
Role: Technical Lead
Led customer onsite and virtual agentic workshops, including Mars MGS x Salesforce AI Workshop covering Agentforce architecture.
How my work influenced others, improved processes, and contributed to organizational success
Led 20+ comprehensive technical workshops and enablement sessions across Fortune 500 companies and Salesforce internal teams, establishing thought leadership in Agentforce implementation and AI strategy.
Principal Technical Architect role on 25+ Fortune 500 engagements, driving $28M in Total Portfolio ACV through technical architecture leadership and enterprise platform implementations. Proven track record in Automotive and Financial Services industries with senior architecture roles at Flagstar Bank, General Motors, Chrysler, and DaimlerChrysler Fiat.
Specialized expertise in Agentforce enterprise implementation, Data Cloud architecture, and platform integrations across diverse industries including consumer goods, energy, manufacturing, and financial services.
Click any project to learn more about its impact and details
SIC - P&G, Hershey
Customer Workshop - Brown Forman
4X - Industry Analyst Consultations
2X - CG Agentforce Workshop
7+ months active engagement - Complex Agentforce enterprise deployment architecture with advanced permission and flow configuration solutions
3 shifts of 1:1 hands-on activity building Agentforce Service Agents - March 2025
1:1 hands-on activity building first Agentforce Service Agent - April 2025
Onsite and virtual agentic workshop with account team - May 2025
ALX team accepted agent concept, moving to next phase - June 2025
Agentforce and Data Cloud hands-on workshop/hackathon - August 2025
2 shifts of 1:1 hands-on activity building Agentforce Service Agents - November 2024
Delivered headless agent for FYI team demo at Dreamforce - September 2024
3 technical shifts completed - March 2024
3 technical shifts completed - December 2023
Strong endorsements from customers, partners, and internal stakeholders
"I just wanted to give Gaspare Bastone a HUGE shoutout. In my opinion, he has completely 180'd our relationship with Worldpac. When Gaspare first got involved, Worldpac was an unhappy Agentforce customer. Gaspare got on call after call with them to help dissect potential problems determined to show how Agentforce can work properly and be valuable to them. We dove into their Prompt, we tried having them change different instructions, we dove into the Flow the Prompt was calling. After 4/5 calls with Gaspare, you could tell these guys were invested in making Agentforce work to the extent of getting serious and getting a Partner involved to help. Gaspare was actually so invested he told me he wish he could just go into the environment and work on it himself. I love his passion to want to though! He truly exhibits how we should be with ALL our customers."
"Gaspare's technical leadership on our Agentforce POC has been exceptional. Over 7+ months of active engagement, he's demonstrated deep expertise in enterprise deployment architecture and complex permission configurations that directly address our business needs."
"The workshop delivered 409 agents built during a single session. Gaspare's ability to facilitate hands-on learning while providing real-time technical support demonstrates exceptional enablement leadership."
"Successfully overcame critical security concerns to close our deal. Gaspare's technical architecture leadership and security compliance expertise were instrumental in establishing our enterprise-grade security framework."
A data-driven snapshot of impact and achievement